Privacy Policy
This statement was last updated on October 17th, 2025.
OVERVIEW At Distinct Investigations and Solutions, your privacy and confidentiality are of paramount importance. This Privacy Policy explains how we collect, use, protect, and handle your personal information. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
INFORMATION WE COLLECT We may collect the following types of information: - Personal Information: Name, email address, phone number, mailing address - Case Information: Details you provide about your investigation needs - Communication Records: Emails, phone calls, and messages exchanged with our team - Payment Information: Billing details for services rendered - Website Usage Data: IP address, browser type, pages visited (via cookies) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
HOW WE USE YOUR INFORMATION We use your information to: - Provide professional investigative and security services - Communicate with you about your case and services - Process payments and maintain accurate records - Improve our services and website functionality - Comply with legal obligations and professional standards - Send newsletters and updates (only with your consent)
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CONFIDENTIALITY PROTECTIONS All client information is protected under client-investigator privilege to the fullest extent permitted by law. We maintain strict confidentiality protocols: - All case files are stored securely with encrypted access - Staff members sign confidentiality agreements - Information is shared only on a need-to-know basis - We never sell, rent, or share your personal information with third parties for marketing purposes - Client identities and case details are never disclosed without explicit consent
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DATA SECURITY We implement industry-standard security measures to protect your information: - Secure SSL encryption for all online transactions - Password-protected and encrypted file storage systems - Regular security audits and updates - Restricted access to client information - Secure disposal of physical and digital records when no longer needed ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
INFORMATION SHARING We may share your information only in the following circumstances: - With your explicit written consent - With law enforcement when legally required - With legal counsel when necessary for case proceedings - With trusted partners who assist in service delivery (under strict confidentiality agreements) - To comply with court orders, subpoenas, or legal processes
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COOKIES AND TRACKING Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. We use: - Essential Cookies: Required for website functionality - Analytics Cookies: Help us understand website usage (Google Analytics) - Marketing Cookies: Used only with your consent for newsletter signups ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
YOUR RIGHTS You have the right to: - Access your personal information we hold - Request corrections to inaccurate information - Request deletion of your data (subject to legal retention requirements) - Opt-out of marketing communications at any time - Withdraw consent for data processing - Request a copy of your data in a portable format ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
DATA RETENTION We retain client information only as long as necessary to: - Fulfill the purposes outlined in this policy - Comply with legal, regulatory, and professional obligations - Resolve disputes and enforce agreements Case files are typically retained for [7 years] after case closure, or as required by Florida law. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
THIRD-PARTY SERVICES We may use trusted third-party services (payment processors, email providers, scheduling software) that have their own privacy policies. We ensure all partners maintain appropriate security and confidentiality standards.
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CHILDREN'S PRIVACY Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
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UPDATES TO THIS POLICY We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of any changes. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
CONTACT US If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: Distinct Investigations and Solutions 378 Northlake Blvd, STE 421 North Palm Beach, FL 33408
Phone: 561-223 1968 Email: info@distincinvestigations.com
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